Terms and Conditions
Effective Date: 11/3/25
Welcome to Healthy Planet Products! By shopping with us at www.healthyplanetproducts.net, you agree to the following terms. Please read them so we can both be on the same (recycled) page.
1. Our Promise
We provide eco-friendly products designed to be safe for you, your home, and the planet. We do our best to describe items accurately and ship them with care.
2. Ordering & Payment
- All orders must be paid in full at checkout.
- We accept major credit cards, PayPal, and other secure payment methods.
- Prices are listed in U.S. dollars and may change without notice (though we’ll never change the price of an order you’ve already placed).
3. Shipping
- We ship orders to the address you provide during checkout.
- Shipping times may vary depending on your location and chosen method.
- Once a package leaves our hands, the carrier is responsible for delivery.
4. Returns & Exchanges
- If you receive a damaged or incorrect item, contact us within 30 days for a replacement or refund.
- Returned items must be unused and in original packaging.
- For hygiene and safety reasons, certain items may not be returnable (we’ll note this on the product page).
5. Product Use
Our products are meant for everyday household use. Please follow any usage instructions provided to ensure safety and effectiveness.
6. Intellectual Property
All content on this site — including images, product descriptions, and logos — belongs to Healthy Planet Products and is protected by copyright laws. Please don’t use it without permission.
7. Limitation of Liability
We are not responsible for damages that arise from misuse of our products or delays caused by shipping carriers.
8. Changes to These Terms
We may update our Terms & Conditions from time to time. Any changes will be posted here with a new “Effective Date.”
9. Contact Us
If you have any questions about these terms, you can reach us at:
📧 info@healthyplanetproducts.net
📍 2424 Minnis Drive, Haltom City, TX 76117
Return and Refund Policy
Effective Date: 11/3/25
At Healthy Planet Products, we want you to love your purchase. If something’s not right, we’ll do our best to make it right.
1. Returns
- You can return most items within [30 days] of delivery.
- Items must be unused, in their original packaging, and in the same condition you received them.
- For hygiene and safety reasons, certain products may not be returnable — we’ll note this on the product page.
2. Refunds
- Once we receive and inspect your return, we’ll let you know if your refund is approved.
- Approved refunds will be processed to your original payment method within [5–10 business days].
- Shipping costs are non-refundable unless the return is due to our error.
3. Exchanges
- Need a different size, style, or product? Contact us and we’ll be happy to arrange an exchange when possible.
4. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please email us within [7 days] of delivery. We’ll replace it at no extra cost.
5. How to Start a Return
- Email us at [Insert Email] with your order number and reason for return.
- We’ll provide instructions and a return shipping address.
- Pack your items securely and send them back.
Questions?
We’re here to help. Contact us at:
📧 info@healthyplanetproducts.net
Healthy Planet Products
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